Last Updated: April 2026
This SMS Privacy Policy applies to all SMS/text messaging services provided by Hive Dynamics LLC and its affiliated locksmith brands including Locksmith Chick, Destin Locksmithing, Niceville Locksmith, Shalimar Locksmith, and Ops Locks ("we," "us," "our").
When you text our business numbers, we collect your phone number, message content, and timestamp. This information is used solely to respond to your service inquiries, send appointment confirmations, provide technician ETAs, and deliver service updates.
Your phone number and messages are used exclusively to provide locksmith and home service communications you have requested. We use your information to:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, trade, or otherwise transfer your phone number or message content to outside parties. Your information may only be shared with our service technicians for the purpose of completing your requested service.
Message frequency varies based on your service requests. You will typically receive 1-5 messages per service interaction.
You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed. After opting out, you will not receive any further text messages unless you re-subscribe.
You can re-subscribe to text messages at any time by replying START to our number or by texting us a new service inquiry.
Reply HELP to any message for assistance, or contact us directly at (850) 964-8866.
Message and data rates may apply. Check with your mobile carrier for details.
We retain message logs for up to 90 days for service quality purposes, after which they are automatically deleted.
For questions about this privacy policy, contact us at cmvjohnson13@gmail.com or call (850) 964-8866.
Hive Dynamics LLC | 35 Nautilus Ct, Santa Rosa Beach, FL 32459